Your experience typically lasts 5–6 hours, depending on the service you've selected and your hair's length and condition. We intentionally take our time so you never feel rushed and can enjoy every step of your transformation.Midway through your experience, we'll gather around our beautifully restored antique dining table—dating back to the late 1800s—for lunch and conversation. It's one of our favorite parts of the day, giving us time to get to know one another, share stories, and simply enjoy the experience together. You're welcome to bring your own lunch or explore one of the many wonderful restaurants and cafés nearby before we continue your transformation.Our hope is that you'll leave not only looking your best, but feeling refreshed, confident, and genuinely cared for.

Just bring yourself, your glasses if you wear them, and an open mind. If there's a favorite lipstick, makeup product, or accessory you love, you're welcome to bring it along. Most importantly, come ready to relax, learn, and enjoy your transformation.

Wear something comfortable that makes you feel like yourself. There's no need to dress up for your appointment. We'll guide you through wardrobe recommendations during your experience, so simply come ready to relax and enjoy the day.

If possible, please arrive with little or no makeup. This allows us to see your natural skin tone and features so we can create the most flattering makeup look for you.

No. We provide everything needed for your makeover experience. If you have favorite products you already use, you're welcome to bring them, and we'll happily show you how they fit into your updated look.

Yes! One of the highlights of your experience is discovering the colors that naturally complement your skin tone, hair, and eyes. Your personalized color analysis will help simplify shopping for clothing, accessories, and makeup for years to come.

Absolutely. Education is one of the most valuable parts of your experience. We'll teach you practical techniques for styling your hair, applying your makeup, and making choices that fit your lifestyle so you can confidently recreate your look at home.

To help you fully relax and enjoy your transformation, appointments are designed as a personal one-on-one experience. If you have a special circumstance and would like to bring someone with you, please contact us before your appointment so we can discuss the best option.

Please bring them! If you wear glasses regularly, we'll incorporate them into your makeover so your hairstyle, makeup, and overall look complement the way you live every day.

That's completely normal. Many women tell us they're excited and nervous at the same time. From the moment you arrive, we'll guide you through every step of the experience, answer your questions, and make sure you feel comfortable. Our goal is for you to leave feeling confident, refreshed, and more like yourself than ever before.

Every transformation begins with an in-depth consultation where we get to know you—your lifestyle, your goals, what you love, and what you'd like to change.From there, we ask you to trust the process.Rather than making decisions one step at a time throughout the day, we design your transformation as a complete vision. This allows us to create a look that is balanced, harmonious, and uniquely suited to you. Many of our guests tell us that trusting the process was one of the most rewarding parts of their experience.If you have any concerns or preferences, we'll discuss them before we begin so you can feel confident every step of the way.